Preparation
Before sending your film, carefully package it to ensure that your memories are protected. We recommend using padded envelopes or small boxes to avoid damage during transit.
Choose a Shipping Option:
Option 1: Buy a Label From Us
Save time by purchasing a shipping label directly from us by adding the Mailing Label in the Delivery Options on the order form.
Option 2: Use Your Own Shipping Label
You can also purchase your own shipping label from your preferred carrier. If you choose this option, please ship to the following address:
Creative Room Film Lab
130 Bryant Ave Apt 61
Walla Walla, WA 99362
USA
Ship Your Film
Once you have your label ready, securely package your film and send it our way. Make sure to use a reliable shipping service with tracking to monitor your package's journey.
What Happens Next?
Confirmation Email: As soon as we receive your film, you will receive an email confirming its arrival at our lab.
Processing Time: It typically takes 2-7 business days for us to process and develop your film. Once completed, you will receive an email with a link to your digital gallery
Final Delivery
Your digital galleries will be sent to you via email. You'll be able to download high-quality scans of your precious memories directly from the link.
IMPORTANT POLICY
As a husband-and-wife film lab, we do not accept film containing nudity, pornography, harm to self or others, or sexually explicit content. Any such submissions will be discarded without processing, and no refunds will be provided.
This policy reflects our heart to cultivate a safe, family-friendly environment for creatives of all ages. Thank you for understanding.
FAQ's
What will communication look like?
You'll get updates when we receive your film and when it's developed and scanned—delivered straight to your inbox.
What are processing times?
2-7 business days after receiving your film.
How do I ship my Film?
Use your own method, or add a pre-paid mailing label by clicking "Add" under Delivery Options (for under 1-pound packages), emailed to you.
How do I get my negatives back?
If you’d like your negatives returned, just add our Return Negatives Add-On to your order. You can choose how you’d like them sent back—cut and sleeved, uncut and sleeved, or not returned at all. It’s completely up to you!
What kind of film can you develop?
- 35mm
- Color C-41, Black+White film.
What equipment do you use to develop & scan film?
Develop: We develop color film using the Noritsu V30 processor to ensure consistent and high-quality results.
For black-and-white film, each roll is hand-developed using a specialized chemistry.
Scan: We use a Noritsu autofeed scanner running EZ Controller. Stay tuned for Frontier Scans.
Do I receive physical prints with my order?
We don’t offer prints just yet—but we’re cooking something up. Stay tuned ;)